Transforming Business Across South Africa.
See How InTouch Point of Sale has helped Retail and Hospitality brands streamline operations, boost sales, and achieve measurable growth.
Client: Beauty on Taap
Industry: Retail
Business Size: 6 Locations
Product: INTOUCH RETAIL
Beauty on Tapp is a fast-growing retail chain with 6 beauty supply stores. They needed a solution to manage multiple locations, centralise inventory, and improve customer checkout speed.
The Challenge:
- Manual stock counts causing delays
- Slow transaction processing
- Lack of centralised reporting
The Solution:
We implemented INTOUCH RETAIL to manage inventory in real-time, integrate sales data across stores, and speed up checkout.
The Results:
- 30% faster checkouts
- Centralised stock control
- Improved sales reporting accuracy by 95%
Client: Paul
Industry: Hospitality
Business Size: 8 Locations
Product: ALOHA
Paul is an established restaurant brand with 8 locations, seeking to improve order accuracy and kitchen efficiency.
The Challenge:
- Delays between front-of-house and kitchen
- Difficulty managing menus across multiple sites
- Limited insight into peak-time performance
The Solution:
We deployed ALOHA, enabling seamless POS-to-kitchen communication, easy menu updates, and detailed sales reporting.
The Results:
- 40% faster order processing
- Improved table turnover
- Accurate, up-to-date menus across all stores
Client: Sandwich Baron
Industry: Hospitality
Business Size: 18 Locations
Product: UPOS
Sandwich Baron, with 18 hospitality outlets, wanted to modernise operations and improve order fulfilment speed.
The Challenge:
- Inconsistent pricing across stores
- Manual order entry errors
- Limited promotional tracking
The Solution:
We introduced UPOS with central pricing control, integrated ordering, and automated promotions.
The Results:
- Pricing consistency at 100%
- Order accuracy improved by 92%
- Faster promotional campaign rollouts
Client: Heritage Group
Industry: Hospitality
Business Size: 7 Locations
Product: UPOS
Heritage Group needed better operational oversight across 7 hospitality locations.
The Challenge:
- Limited visibility into store performance
- Inventory wastage
- Manual data consolidation
The Solution:
UPOS allowed real-time sales and inventory tracking, reduced wastage, and automated reporting.
The Results:
- 15% reduction in wastage
- Instant access to store performance data
- Saved over 10 hours/week in admin
Client: Ribs and Burger
Industry: Hospitality
Business Size: 7 Locations
Product: Maitre'D
Ribs and Burger required a robust hospitality POS that could handle high-volume orders while maintaining quality service.
The Challenge:
- Slow order entry during rush hours
- Difficulty in staff scheduling
- Inconsistent customer experience
The Solution:
We implemented Maitre’D for efficient order handling, integrated scheduling, and real-time service monitoring.
The Results:
- 20% increase in table turnover
- Improved staff scheduling efficiency
- Consistent service delivery across all stores
Cient: Grown National
Industry: Retail
Business Size: 24 Locations
Product: INTOUCH RETAIL
Grown National, a 24-store retail brand, wanted better stock management and customer loyalty tools.
The Challenge:
- Stock shortage at certain locations
- Lack of customer purchase tracking
- Manual stock transfers
The Solution:
INTOUCH RETAIL introduced automated stock transfers, customer loyalty tracking, and low-stock alerts.
The Results:
- 25% fewer stockouts
- Increased repeat customers by 18%
- Faster restocking processes
Client: The Courier Guy
Industry: Retail
Business Size: 53 Locations
Product: INTOUCH RETAIL
The Courier Guy is one of South Africa’s largest courier networks, operating 53 locations nationwide.
The Challenge:
- Disconnected systems at different branches
- Slow transaction processing during peak hours
- Difficulty tracking real-time parcel data
The Solution:
INTOUCH RETAIL was deployed across all branches, centralizing operations and enabling real-time parcel tracking.
The Results:
- 25% faster customer processing time
- 98% tracking accuracy
- Centralised management across all stores
Client: The Venue
Industry: Hospitality
Business Size: 6 Locations
Product: ALOHA
The Venue needed to streamline event bookings, food service, and payments across 6 locations.
The Challenge:
- Double-booking of events
- Slow bar and kitchen service
- Complex billing for events
The Solution:
ALOHA provided integrated booking, service, and payment management.
The Results:
- Zero double bookings
- Faster food and drink service by 35%
- Simplified event billing process
Ready to Grow Your Business?
Whether you run a signle store or a nationwide chain, InTouch Point of Sale has the Tools to help you succeed.