Support

When calling or emailing the support centre, please provide the following information:

  • Your name and contact details.
  • Your site name.
  • Your site telephone number.
  • Details about the problem/s you are experiencing.
  • The times the problem/s have occurred.
  • Exact wording or errors or other messages displayed.
  • What action has been taken already.

Contact Us

Office Hours: Mon – Fri 08:00 – 17:00

+2710 595 0002
service@intouchpos.co.za

After Hours: Fri – Mon 17:00 – 08:00

+2782 627 5172
service@intouchpos.co.za

The above numbers are manned 24 Hours a day Monday – Sunday

What We Do

We have a dedicated & focused technical team that renders a variety of services to our Clients. Key personnel specialise in fields incorporating; Installations, Training and Support.

 

  • Monthly SLA
  • Installing Computer Equipment, Counter Fitting, Cabling.
  • Remote Support Options
  • Network Design and Maintenance
  • Installation of and Advice on Application Software
  • On Site Installation & Training
  • 24/7/365 Hotline Support Desk
  • Support Contracts
  • Consultation and Auditing
  • Project Management and Equipment Procurement
  • Dedicated Account Management
  • Hardware Procurement & Staging
  • Software Maintenance Program
  • Custom Development
  • 3rd Party Consulting Services